ASKMY Terms Conditions | Official Website Policies

ASKMY Terms Conditions

Welcome to the official website of ASKMY. This website is operated by Askmybike.
By accessing our website (askmybike.com) or purchasing any product or service from us, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our Site.

1. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given your consent to allow any of your minor dependents to use this Site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws) when using the Service.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve:
(a) transmissions over various networks;
(b) changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this Site is not accurate, complete, or current.
The materials on this Site are provided for general informational purposes only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this Site is at your own risk.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

5. Products and Services (Applicable to Electric Bicycles)

Product Descriptions:
We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.

Specifications:
We reserve the right to change product specifications (including weight, dimensions, battery capacity, and range) at any time without prior notice. We strive for accuracy but cannot guarantee that all information is error-free.

Usage Compliance:
Buyers of electric bicycles are responsible for understanding and complying with local laws and regulations regarding e-bike usage, registration, and helmet requirements.
It is the rider’s responsibility to ensure the bicycle is in safe condition before riding.

6. Returns and Refunds Policy

Please refer to our separate Returns & Refunds Policy, which is incorporated into these Terms of Service by reference.

7. Prohibited Uses

In addition to other prohibitions set forth in the Terms, you are prohibited from using the Site or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(h) to interfere with or circumvent the security features of the Service or any related website.

Violation of any of these prohibitions may result in termination of your access to the Service.

8. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free.

You expressly agree that your use of the Service is at your sole risk. The Service and all products and services delivered to you through the Service are provided “as is” and “as available,” without any representations, warranties, or conditions of any kind, either express or implied.

To the fullest extent permitted by law, ASKMY shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service or any products purchased through it.

9. Indemnification

You agree to indemnify, defend, and hold harmless ASKMY, its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

10. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

11. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States and the laws of the State of [Your State, e.g., California], without regard to its conflict of law provisions.

12. Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.
It is your responsibility to check this page periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

13. Contact Information

For any questions about these Terms of Service, please contact us at:

Customer Support WhatsApp:

  • +1 334-587-6674

  • +1 586-675-1583

Customer Support Email: