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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email to the left and we will get back to you within 24 hours!

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Whatsapp:+1 3345876674

servicce@askmybike.com

COFCO Yunjing Plaza,

Hewan Community, Matian Subdistrict,

Guangming District

Shenzhen 518107

Chinese

Opening Hours:

MON to SAT: 9:00AM - 18:00PM

Frequently asked questions
What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.