Privacy Policy

PRIVACY STATEMENT

We take your privacy seriously. This Privacy Statement explains how askmybike.com (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our website, products, and services.

Collection and Use of Personal Data

Personal data refers to information that can directly or indirectly identify you. It does not include data that has been irreversibly anonymized or aggregated and cannot be used to identify you.

We collect personal data only where necessary and in accordance with applicable laws, ensuring transparency, security, and limited use for specific purposes.

What Personal Data We Collect

1. Data You Provide
We collect information you provide when creating an account, making a purchase, contacting us, participating in surveys, or using customer support. This may include your name, email address, billing and shipping details, and payment-related information.

2. Usage and Device Data
When you visit our website, we may collect information such as IP address, device type, browser type, operating system, usage data, and approximate location to improve our services.

How We Use Your Personal Data

We use personal data to:

  • Provide, operate, and improve our products and services

  • Process orders and manage customer accounts

  • Communicate with you about orders, services, policies, or promotions

  • Enhance security, prevent fraud, and enforce our terms

  • Deliver personalized content and measure marketing effectiveness

Marketing communications are sent only with your consent, which you may withdraw at any time.

Cookies

We use cookies and similar technologies to improve website functionality, analyze usage, personalize content, and provide a safer user experience. You may control cookie preferences through your browser settings.

Disclosure of Personal Data

We may share personal data with trusted partners who assist in operating our business, providing services, or marketing our products. Personal data is not shared for third-party marketing without your consent.

We may also disclose personal data when required by law, legal process, or to protect our rights, users, or operations.

Your Rights

You have the right to access, correct, delete, restrict, or object to the processing of your personal data. You may also request a copy of your data or withdraw consent at any time. Requests will be handled within 30 days in accordance with applicable laws.

Data Security and Retention

We use reasonable technical and organizational measures to protect your personal data. Data is retained only as long as necessary to fulfill the purposes described in this Privacy Statement or as required by law.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their privacy policies before use.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Continued use of our services indicates acceptance of the updated terms.

International Data Transfers

Your personal data may be transferred and processed outside your country of residence. If you do not agree to such transfers, please discontinue use of our services.